Which came first, the job or the job seeker?

I've just been looking at the NORAs/alljobsuk.com article from the 5th of February about the volume of vacancies in the UK recruitment market

http://www.norauk.com/2010/02/vacancy-volumes-indicate-steady-recovery/

The top graph in the article shows the volume of jobs being published by the top 10 job boards in the UK. Obviously there's the holiday periods to factor in and you can clearly see Easter, the school summer holidays and Christmas dips for both 2008 and 2009. 

Clearly the credit crunch has taken its toll on the volume of jobs being advertised but the underlying trends between 2008 and 2009 are identical. A rise in vacancies in Jan/Feb tailing off in March followed by a major dip over Easter, recovering until mid July and dipping until September where the volume increases until the end of November tailing off and then dipping dramatically for Christmas there after the recovery begins again in January.

But beyond the trends that are shown for holiday periods, there is a deeper question here.

When is an expert not an expert? When they're a Clifford expert!

I have just had the most annoying customer service experience for a very, very long time. I'm currently doing some research into replacing my current car alarm as it's old, can be unresponsive and the company that manufactured it appears to be no more.

Naturally, I searched the Internet and ended up on the Clifford website. They have what I usually find to be a great feature allowing you to interact with an expert in real time and ask questions about their products etc. Unfortunately, this time, the expert wasn't.