Yesterday, we completed our planned server maintenance period and I'm happy to report that the mail server and web server were both sorted out well within the 4 hour window (1 hour 56 mins to be precise) we had allotted for the work. The servers are now sporting new updated RAID firmware and the latest BIOSes for their hardware. The web server also has a shiny new hard drive in its array as one of the original drives was in a state of "predicted fail".
This was our first physical trip to see the servers in 2 years and our first ever visit to the new co-location building operated by RapidSwitch. Overall downtime in the 2 years (caused by planned software updates etc.) has been kept to a minimum with server availability being well over 99.9% for the last 24 months. Over the last couple of months however, we've had reason to use the engineers at RapidSwitch to perform some minor maintenance procedures on our servers and we have been more than happy with their performance but when it comes to doing BIOS updates, we'd rather do that ourselves!
